Our privacy policy

 

This is the privacy notice of Melodeon Playgroup CIC . In this document, "we", "our", or "us" refer to Melodeon Playgroup CIC.

 

We are company number 12488339 registered in UK.

 

Our registered office is at 6 Foxcote Hill, Shipston n Stour CV36 4LD, United Kingdom

 

Introduction

 

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

 

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

 

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

 

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

 

Our policy complies with the Data Protection Act 2018 (Act).

 

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org

 

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website

 

The bases on which we process information about you 

 

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

 

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

 

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

Information we process because we have a contractual obligation with you

 

When you register with us you provide us with personal information, which we use in order to provide you with information about the Melodeon Playgroup events. We process that information on the basis that you have requested us to provide you with information about our events.

 

We shall continue to process this information until the event date to which it relates has passed.

 

Information we process with your consent

 

When you register with us, in order that we may include you in the list of attendees for our event, you provide your consent to us to process information that may be personal information.

 

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

 

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.

 

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists because the event date to which it relates has passed.

 

You may withdraw your consent at any time by instructing us at melodeonplaygroup@gmail.com  

 

Information we process because we have a legal obligation

 

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

 

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

 

This may include your personal information.

 

Information relating to your method of payment

 

Payment information is never taken by us or transferred to us either through our website or otherwise. Our directors and volunteers  never have access to it.

 

 

Sending a message to us

 

When you contact us through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

 

We record your request and our reply in order to increase the efficiency of our organisation and events.

 

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

 

Cookies

 

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit a website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience, and the website owner with statistics about how you use the website so that it can be improved.

 

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

 

Our website uses third party cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

 

An example is that we use Google Analytics to measure the performance of our website.

 

We may use the information we obtain from your use of our cookies for the following purposes:

 

to improve the website’s usability;

 

to analyse your use of our website;

 

Most of browsers allow you to refuse to accept cookies, and to delete ones that have been placed on your computer.

 

If you do not want us to use cookies, you may disable their use in your browser. However, if you do so then please note that you may not be able to use all the features on our website.

 

Disclosure and sharing of your information

 

Access to your own information

 

Access to your personal information

 

To obtain a copy of any information that is not provided on our website you may send us a request at melodeonplaygroup@gmail.com

 

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

 

Removal of your information

 

If you wish us to remove personally identifiable information from our website, you may contact us at melodeonplaygroup@gmail.com. This may limit the service we can provide to you.

 

Verification of your information

 

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.

 

Other matters

 

If you are not happy with our privacy policy or if you have any complaint then you should tell us by email. Our address is melodeonplaygroup@gmail.com

 

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

 

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/make-a-complaint/Retention period for personal data

 

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us

 

     to provide you with the services you have requested;

 

     to comply with other law, including for the period demanded by our tax authorities;

 

     to support a claim or defence in court.  

 

Compliance with the law

 

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

 

However, ultimately it is your choice as to whether you wish to use our website

.

Review of this privacy policy

 

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

 

If you have any question regarding our privacy policy, please contact us..

 

This may limit the service we can provide to you.

 

Verification of your information

 

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 

Other matters

 

If you are not happy with our privacy policy or if you have any complaint then you should tell us by email. Our address is melodeonplaygroup@gmail.com

 

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

 

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/make-a-complaint/

 

Retention period for personal data

 

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

 

    to provide you with the services you have requested;

 

    to comply with other law, including for the period demanded by our tax authorities;

 

    to support a claim or defence in court.    

 

Compliance with the law

 

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

 

However, ultimately it is your choice as to whether you wish to use our website.

 

Review of this privacy policy

 

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

 

If you have any question regarding our privacy policy, please contact us.